Help centre
Support
Running into a problem, have feedback, or need help with your account? We read every message.
Get in touch
The fastest way to reach us is by email. We aim to reply within two working days.
Email [email protected]Common questions
I can't sign in
Make sure you're using the email address you signed up with. If you've forgotten your password, use the "Forgot password?" link on the sign-in screen. Still stuck? Email us.
How do I delete my account?
Email [email protected] from the address on your account and we'll remove it along with your associated data, subject to the retention terms in our privacy policy.
Reporting a user, post or message
If you've seen content that breaks our community standards, email us with a link or screenshot. We moderate actively and aim to act on reports within 24 hours.
Billing and memberships
For questions about Pro membership, invoicing or refunds, email us from the account in question and we'll sort it.
Bug reports and feedback
Found a bug or have an idea? Tell us what happened, what you expected, and — if it helps — the device and app version you were using.
Listing as a supplier
Interested in a supplier or sales-agent profile on LeanIQ? Email us and we'll send over the onboarding details.
See also our Privacy Policy and Terms & Conditions.